Contact Us


IMPORT

Airfreight 6 - 1st Storey (Import Cargo Handling - SQ & MI Only)

Duty Manager Import Tel: 6541 3850
Import Telephone Advice (Inbound Shipment Arrival) Tel: 6541 3858/ 3859

Airfreight Terminal 6 - 3rd Storey (Import Cargo handling - All Other Customer Airlines, except SQ & MI)

Duty Manager Import Tel: 6541 8340
Import Telephone Advice (Inbound Shipment Arrival) Tel: 6541 8343/ 6543 3857/ / 6541 8345


EXPORT

Airfreight Terminal 5 (Import Cargo Handling - SQ & MI Only)

Duty Manager Import (Core L) Tel: 6541 3841/ 3842
Export Acceptance Counter (Core L) Tel: 6541 3843

Airfreight Terminal 3 (Export Cargo Handling - Other Customer Airlines 3K/VF , 5J, 5Q, 8K, 8M, BG, BR, CA, CK, CV, CZ, EY, F4, HU, JL, JT, MF, MU, OZ, SK, TK, TG, VN, ZH)

Duty Manager Export (Core F) office Tel: 6541 8320
Duty Manager (Team 1) HP: 9736 4194
Export Acceptance Counter (Core F) Tel: 6541 8323

Airfreight Terminal 4 (Export Cargo Handling - Other Carriers Airlines 2P, 3V, 8F, 9W, AI/IC, BA, BI, IT, JQ, KE, LX, MH, NH, PR, PX, QF, UA)

Duty Manager Export (Core G/I) office Tel: 6541 8334
Duty Manager Export (Team 2) Core G HP: 9730 1534
Duty Manager Export (Team 3) Core I HP: 9734 2946
Export Acceptance Counter (Core I) Tel: 6541 8337


CUSTOMER SERVICES

Customer Services - SQ & MI Only

Assistant Manager (Customer Services) Tel: 6541 3833
Assistant Manager (Operations) Tel: 6541 3807
Cargo Claims Tel: 6541 3835
Cargo Tracing (Export) Tel: 6541 3836
Cargo Tracing (Import) Tel: 6541 3837

Customer Services - All Other Customer Airlines, except SQ & MI

Cargo Tracing Tel: 6541 8319/ 8382/ 8383
Cargo Claims/ Customer Services Officer Tel: 6541 8376
Cargo Supervisor (Customer Services) Tel: 6541 8315
Cargo Irregularity Report Tel: 6541 8332


EXPRESS COURIER CENTRE AND MAIL SERVICES

Airfreight Terminal 4 (ECC Handling)

Duty Manager ECC Tel: 96609110

Airfreight Terminal 4 (Mail Handling)

Duty Manager (Mail handling) Tel: 97281804


ADMIN

Airfreight Terminal 5 - Cargo Admin

Export Information Services Tel: 6541 3838
ACES Permit Submission Tel: 6541 3815
Agents Letters of Appointment Submission Tel: 6541 3814
Cargo operations Website: http://www.satscargo.com
Reset Web Administrator password or reactivate account Tel: 6541 3817/ 3834
Change of assigned web administrator Tel: 6541 3813/ 3814



 SATS Airport Services Pte Ltd
 30 Airline Road
 Singapore Changi Airport
 Singapore 819830
 REPUBLIC OF SINGAPORE

 Telefax : (65) 6545 0532
 SITA : SINFXSQ
 E-mail : sats_cargo@sats.com.sg